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Success Stories

SAP Business One and SAP HANA for SMEs

The Situation/Problem

 

The client, a premier solution provider for SAP Business One that provides consultancy, project management and implementation for ERP systems.

Many of their customers are using SAP Business One on premise with Microsoft SQL server runtime license and in some cases these customers’ hardware needed to be replaced.

Additionally, because of the new features in SAP Business One that require SAP HANA, the hosting cost will be costly for on-premise implementation not only for the hardware investment but the skillset as well. Hosting on the public cloud can also be cost prohibitive.

The Solution

 

iWV investigated the problem and designed and implemented a fully managed SAP HANA virtualized solution.

  • Each customer to have their own SAP HANA instance
  • Utilizing iWV cloud platform for Remote Desktop Services and additional SAP applications to be deployed when required
  • Remote access to the applications to be provided via a VPN client or in some cases a VPN tunnel connected to the client’s office firewall which allows seamless and secure access to the business ERP applications

The Results and Benefits

 

The client can focus on the ERP applications and not both the infrastructure and applications. They have a peace of mind given that the solution is fully managed, secured and backed up by iWV support staff while providing their end customer with the new SAP Business One features.

The client has enjoyed the benefits of :

  • No Capital outlay
  • Lower Total Cost of Ownership
  • Fast deployment
  • Reduced Service calls
  • Security Reliability
  • 24/7 Support and Monitoring

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Our Clients Say

iWV supported and accommodated our request for support for bandwidth upgrade due to overwhelming online ticket sales. Owing to iWV prompt response, all tickets for the event were sold out within 24 hours.

Benny Heng | General Manager | Zouk Management Pte Ltd

iWV's long heritage and expertise in the hosting business gave us the confidence and assurance to focus on our core business.

Redmond Mok | IT Systems Infrastructure Manager | Possible

We had great confidence in iWV meeting the service levels allowing us to focus on scaling our business.

Gary Loh | Director | PurpleClay Consulting

At the end of the day, we wanted to go with a service provider that was really focused on our requirements.

Azman Jaafar | Deputy Managing Partner | RHTLaw Taylor Wessing

We are delighted with our decision to move our Cloud computing workloads to iWV. Our migration experience was seamless, the technical support prompt, proactive with a human touch! Their competitive rates generated good savings and the fixed monthly rates provide predictability for the business. Best of all, we get to support our fellow local SMEs.

Melvin Roberts | Country Manager | Addon Systems

TWM is a long time partner of iWV with the latter being a cloud and managed services provider. This partnership covers go-to-market collaboration where iWV has been very responsive and flexible in responding to opportunities, architecting to implementation and on-going support.

TWM is in the business applications business, and we trust iWV as our partner to deliver the infrastructure and managed services for a total solution that delights our customers. In fact, our customers who have migrated to iWV have seen an 80% reduction in service calls.

Jenny Chua | Country Manager | The World Management

Partnering with iWV as our strategic infrastructure partner has paid off for Econ Healthcare. Their managed services and cloud hosting capabilities help ensure our Medicare centres operate smoothly with systems availability and end-user satisfaction increasing.

IT Manager | Econ Healthcare

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