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Managed Services  /  iWV Managed Services

iWV Managed Services

Let our team of experienced  engineers help you maintain , operate , secure and architect  your solution.
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Empower your business

By engaging our experienced  engineers to help you build, secure and operate your solution you can focus of your business.

Expertise

IT is complex and constantly evolving and our experienced engineers know IT inside out. Let us help you managed your IT needs based on best practices.
Save time and money

Getting on board a dedicated team upon yourself to train can put a strain on your resources, costing you time and money. With iWV managed services, we take the burdens off you and empower you to focus on your core business and technology.

Optimization
Lets face it an IT support team can be costly to run and so can IT infrastructure. By outsourcing your IT requirements to our team we can help you save costs and optimize  your spending.
Fully Managed 24/7

Let us work on your  infrastructure while you work on your core business and technology. Our friendly and well trained customer support teams are there to support you 24/7.

Anything is Possible

Our team has a vast range of experience from Networking to Private Cloud and a lot in between.
  • Security
  • Networking
  • Computing
  • Cloud
  • Applications
  • Architecture
  • Backup
  • Disaster recovery
  • And more
Let our experienced  engineers and support teams help you navigate the challenges of deploying and managing your solution by working with you closely to understand your specific requirements and challenges.

What we can we do for you

Consultation

Evaluate existing infrastructure and network to assess current workloads and applications. Provide deployment recommendations based on strategic business needs.

Migration

Prepare migration options and project plan. Assist with cloud deployment and migration of workloads and support cutover, rollback and go-live procedures.

Optimization

Monitor and assess workloads for optimum performance. Propose and assist to right size cloud compute infrastructure and resources.

Cloud  Security

Hardening of cloud infrastructure and network. Advice on common critical cloud security issues and assist in backup and disaster recovery.

Cost  Management

Perform cost and recourse analysis based on business and budgetary requirements. Monitor and correct cost anomalies.

System  Administration

Perform server monitoring and outage response operations. Support incident management, provisioning and scaling of resources.

Service  Management

Support change management and facilitate service requests ticketing and delivery processes.

24/7  Support

Customer support and on-call engineers for emergency cases

Success Stories

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FAQs

  • Can you perform a one-off service for me?
    • Yes we can help you with a one-off service or provide a recurring service plan for you. The recurring service plans are cost effective and give you peace of mind to focus on your core business and operations.
  • Can you customize a managed service plan for me?
    • Yes we can customize a plan for you that covers your specific needs. Our team has a broad range of knowledge on both infrastructure, security and applications.
  • Does managed services manage applications?
    • There are certain applications in addition to the infrastructure management that we can assist with . Please reach out to the team and we can best advise you if we can assist to manage your application.

Arrange for a consultation

Let us know about your requirements we will get in touch with you.

Our Clients Say

“iWV supported and accommodated our request for support for bandwidth upgrade due to overwhelming online ticket sales. Owing to iWV prompt response, all tickets for the event were sold out within 24 hours.”

Benny Heng | General Manager | Zouk Management Pte Ltd

“iWV's long heritage and expertise in the hosting business gave us the confidence and assurance to focus on our core business.”

Redmond Mok | IT Systems Infrastructure Manager | Possible

“We had great confidence in iWV meeting the service levels allowing us to focus on scaling our business.”

Gary Loh | Director | PurpleClay Consulting

“At the end of the day, we wanted to go with a service provider that was really focused on our requirements.”

Azman Jaafar | Deputy Managing Partner | RHTLaw Taylor Wessing

“We are delighted with our decision to move our Cloud computing workloads to iWV. Our migration experience was seamless, the technical support prompt, proactive with a human touch! Their competitive rates generated good savings and the fixed monthly rates provide predictability for the business. Best of all, we get to support our fellow local SMEs.”

Melvin Roberts | Country Manager | Addon Systems

“TWM is a long time partner of iWV with the latter being a cloud and managed services provider. This partnership covers go-to-market collaboration where iWV has been very responsive and flexible in responding to opportunities, architecting to implementation and on-going support.

TWM is in the business applications business, and we trust iWV as our partner to deliver the infrastructure and managed services for a total solution that delights our customers. In fact, our customers who have migrated to iWV have seen an 80% reduction in service calls.”

Jenny Chua | Country Manager | The World Management

“Partnering with iWV as our strategic infrastructure partner has paid off for Econ Healthcare. Their managed services and cloud hosting capabilities help ensure our Medicare centres operate smoothly with systems availability and end-user satisfaction increasing.”

IT Manager | Econ Healthcare

Do you have questions?

We’d be happy to help you choose the right products or support services. Call our Customer Service Hotline!
+65 6868 1199

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