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Managed Services  /  Managed Alibaba Cloud

Managed Alibaba Cloud

Let our Alibaba Cloud certified engineers help you maintain , operate , secure and architect  your cloud solution.
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Fast Track to Alibaba Cloud

The benefits of public cloud is immense but not without its pitfalls. To successfully architect and navigate public cloud landscape requires knowledge and experience. You can fast track your Alibaba Cloud deployment by engaging our Alibaba Cloud certified engineers to help you build, secure and operate your cloud solution.

Expertise

Public Cloud is complex and constantly evolving and our Alibaba certified engineers know the cloud inside out. Let us help you tailor your public cloud experience according to your specific business needs based on Alibaba cloud best practices.
Save time and money

Getting on board a dedicated team upon yourself to train can put a strain on your resources, costing  time and money. With iWV Azure Cloud managed services, we take these burdens off you.

Optimization
Return on investment on cloud deployment can only be achieved if done correctly. Our dedicated support team will proactively monitor your existing instances and determine if they are under or over resourced to determine and recommend the optimum configurations.
Fully Managed 24/7

Let us work on your cloud infrastructure while you work on your core business and technology. Our friendly and well trained customer support teams are there to support you 24/7.

Unleash the Potential

Tap into the potential of Alibaba cloud to transform and modernize your IT landscape and operations.
Let our Alibaba cloud certified engineers and support teams help you navigate the challenges of deploying and managing your solution on Alibaba cloud by working with you closely to understand your specific requirements and challenges.

What we can we do for you

Consultation

Evaluate existing infrastructure and network to assess current workloads and applications. Provide deployment recommendations based on strategic business needs.

Migration

Prepare migration options and project plan. Assist with cloud deployment and migration of workloads and support cutover, rollback and go-live procedures.

Optimization

Monitor and assess workloads for optimum performance. Propose and assist to right size cloud compute infrastructure and resources.

Cloud  Security

Hardening of cloud infrastructure and network. Advice on common critical cloud security issues and assist in backup and disaster recovery.

Cost  Management

Perform cost and recourse analysis based on business and budgetary requirements. Monitor and correct cost anomalies.

System  Administration

Perform server monitoring and outage response operations. Support incident management, provisioning and scaling of resources.

Service  Management

Support change management and facilitate service requests ticketing and delivery processes.

24/7  Support

Customer support and on-call engineers for emergency cases

FAQs

  • Can you perform a one-off service for me?
    • Yes we can help you with a one-off service or provide a recurring service plan for you. The recurring service plans are cost effective and give you peace of mind to focus on your core business and operations.
  • Can you customize a managed service plan for me?
    • Yes we can customize a plan for you that covers your specific needs. Our team has a broad range of knowledge on both infrastructure, security and applications.
  • Does managed services manage applications?
    • There are certain applications in addition to the infrastructure management that we can assist with . Please reach out to the team and we can best advise you if we can assist to manage your application.

    • Arrange for a consultation

    Let us know about your requirements we will get in touch with you.

    Our Clients Say

    “iWV supported and accommodated our request for support for bandwidth upgrade due to overwhelming online ticket sales. Owing to iWV prompt response, all tickets for the event were sold out within 24 hours.”

    Benny Heng | General Manager | Zouk Management Pte Ltd

    “iWV's long heritage and expertise in the hosting business gave us the confidence and assurance to focus on our core business.”

    Redmond Mok | IT Systems Infrastructure Manager | Possible

    “We had great confidence in iWV meeting the service levels allowing us to focus on scaling our business.”

    Gary Loh | Director | PurpleClay Consulting

    “At the end of the day, we wanted to go with a service provider that was really focused on our requirements.”

    Azman Jaafar | Deputy Managing Partner | RHTLaw Taylor Wessing

    “We are delighted with our decision to move our Cloud computing workloads to iWV. Our migration experience was seamless, the technical support prompt, proactive with a human touch! Their competitive rates generated good savings and the fixed monthly rates provide predictability for the business. Best of all, we get to support our fellow local SMEs.”

    Melvin Roberts | Country Manager | Addon Systems

    “TWM is a long time partner of iWV with the latter being a cloud and managed services provider. This partnership covers go-to-market collaboration where iWV has been very responsive and flexible in responding to opportunities, architecting to implementation and on-going support.

    TWM is in the business applications business, and we trust iWV as our partner to deliver the infrastructure and managed services for a total solution that delights our customers. In fact, our customers who have migrated to iWV have seen an 80% reduction in service calls.”

    Jenny Chua | Country Manager | The World Management

    “Partnering with iWV as our strategic infrastructure partner has paid off for Econ Healthcare. Their managed services and cloud hosting capabilities help ensure our Medicare centres operate smoothly with systems availability and end-user satisfaction increasing.”

    IT Manager | Econ Healthcare

    Do you have questions?

    We’d be happy to help you choose the right products or support services. Call our Customer Service Hotline!
    +65 6868 1199

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