Managed Services  /  Managed Alibaba Cloud

Managed Alibaba Cloud

Let our Alibaba Cloud certified engineers help you maintain , operate , secure and architect  your cloud solution.

Fast Track to Alibaba Cloud

The benefits of public cloud is immense but not without its pitfalls. To successfully architect and navigate public cloud landscape requires knowledge and experience. You can fast track your Alibaba Cloud deployment by engaging our Alibaba Cloud certified engineers to help you build, secure and operate your cloud solution.


Public Cloud is complex and constantly evolving and our Alibaba certified engineers know the cloud inside out. Let us help you tailor your public cloud experience according to your specific business needs based on Alibaba cloud best practices.
Save time and money

Getting on board a dedicated team upon yourself to train can put a strain on your resources, costing you time and money. With iWV Alibaba Cloud managed services, we take the burdens off you and empower you to focus on your core business and technology.

Return on investment on cloud deployment can only be achieved if done correctly. Our dedicated support team will proactively monitor your existing instances and determine if they are under or over resourced to determine and recommend the optimum configurations.
Fully Managed 24/7

Let us work on your cloud infrastructure while you work on your core business and technology. Our friendly and well trained customer support teams are there to support you 24/7 when the need arises.

Unleash the Potential

Tap into the potential of Alibaba cloud to transform and modernize your IT landscape and operations.
Let our Alibaba cloud certified engineers and support teams help you navigate the challenges of deploying and managing your solution on Alibaba cloud by working with you closely to understand your specific requirements and challenges.

What we can we do for you

Deployment Services

Full-service onboarding team with dedicated project manager and implementation engineer

Configuration Services

Best practices for setup, configuration and optimization of instances and other services

24/7/365 Issue Mitigation

Our experts are available 24/7

Monitoring and Alerting

We monitor your services and issue alerts as required

Escalation Support

We will escalate problems to our engineers or the cloud service provider

Operating System Support

Installation, patching and OS configuration troubleshooting

Backup and DR

We can provide Backup and Disaster Recovery services

Account Review: Performance and Cost Optimization

We periodically review your usage and determine if we can optimize your services to save costs

Solution Architecture

If you have a new solution in mind we can architect that for you

Migration Services

If you have your services elsewhere or on premises we can migrate them for you

DBA And Application Services

Our team has experience with Databases and Application and can manage these for you


  • Can you do a one off service for me?
    • Yes we can help you do a once off service or you we provide a recurring service plan for you. The recurring service plans are cost effective and give you peace of mind.
  • Can you customize a managed service plan for me?
    • Yes we can customize a plan for you that covers your specific needs. Our team has a broad range of knowledge on both infrastructure, security and applications.
  • Does managed services manage applications?
    • There are certain applications in addition to the infrastructure management that we can assist with . Please reach out to the team and we can best advise you if we can assist to manage your application.
  • Arrange for a consultation

    Let us know about your requirements we will get in touch with you.

    Our Clients Say

    iWV supported and accommodated our request for support for bandwidth upgrade due to overwhelming online ticket sales. Owing to iWV prompt response, all tickets for the event were sold out within 24 hours.

    Benny Heng | General Manager | Zouk Management Pte Ltd

    iWV's long heritage and expertise in the hosting business gave us the confidence and assurance to focus on our core business.

    Redmond Mok | IT Systems Infrastructure Manager | Possible

    We had great confidence in iWV meeting the service levels allowing us to focus on scaling our business.

    Gary Loh | Director | PurpleClay Consulting

    At the end of the day, we wanted to go with a service provider that was really focused on our requirements.

    Azman Jaafar | Deputy Managing Partner | RHTLaw Taylor Wessing

    Do you have questions?

    We’d be happy to help you choose the right products or support services. Call our Customer Service Hotline!
    +65 6868 1199

    We Make Cloud Simple