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Success Stories

Hybrid Cloud Migration for On-Premise system

The Situation/Problem


The client, an established legal firm with presence in Singapore and Malaysia, runs its Content Management Application, Client and Contracts Management, Finance and HR system on premise.

Managing IT infrastructure in-house was a pain point as it has distracted management attentions from other important businesses. The need to consolidate the IT resources and down size the IT infrastructure became apparent when the firm decided to move to a new office.

The onset of the pandemic crisis has hastened the transition to the new setup as the need to work from home quickly took a strain on their IT resources which must continue to provide security, continuity and connectivity seamlessly. In addition, their servers were old and insufficient in-house IT support had further caused frustrations and concerns.

The Solution


iWV was appointed to look at their requirements, challenges and end goals. The proposed viable IT architecture and requirements include :

  • Minimal transition downtime to ensure operations will continue without disruptions and well supported
  • A hybrid model – office related applications remained on premise and the business applications to be on cloud
  • A cloud-based solution using dedicated Hypervisors and iWV redundant storage solution
  • A “Lift and Shift” method of moving the client’s current IT setup to iWV hosted dedicated cloud servers while building an extended LAN to connect to the data center with improved security and backup functionalities
  • Minimize capital expenditure and to lower Total Cost of Ownership

The Results


The migration was performed seamlessly with no major disruption to the client’s day to day operations. The VMs now run on the iWV cloud dedicated hypervisors with increased redundancy, improved backup, 24/7 support and monitoring done by iWV tech support.

With this setup, their staff in Singapore and Malaysia could seamlessly connect to their core applications through secure VPN from office and from home.

This cloud migration also free up their in-house IT manager’s time to focus on core business applications leaving the infrastructure and monitoring support to IWV.

  • No upfront capital investment
  • Lower Total Cost of Ownership
  • Increased Security, Reliability and Availability
  • Assured backup and recovery
  • 24/7 Support and Monitoring
  • Easy and Secure access for remote and in-office staff
  • IT Manager can focus on core business applications

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Our Clients Say

iWV supported and accommodated our request for support for bandwidth upgrade due to overwhelming online ticket sales. Owing to iWV prompt response, all tickets for the event were sold out within 24 hours.

Benny Heng | General Manager | Zouk Management Pte Ltd

iWV's long heritage and expertise in the hosting business gave us the confidence and assurance to focus on our core business.

Redmond Mok | IT Systems Infrastructure Manager | Possible

We had great confidence in iWV meeting the service levels allowing us to focus on scaling our business.

Gary Loh | Director | PurpleClay Consulting

At the end of the day, we wanted to go with a service provider that was really focused on our requirements.

Azman Jaafar | Deputy Managing Partner | RHTLaw Taylor Wessing

We are delighted with our decision to move our Cloud computing workloads to iWV. Our migration experience was seamless, the technical support prompt, proactive with a human touch! Their competitive rates generated good savings and the fixed monthly rates provide predictability for the business. Best of all, we get to support our fellow local SMEs.

Melvin Roberts | Country Manager | Addon Systems

TWM is a long time partner of iWV with the latter being a cloud and managed services provider. This partnership covers go-to-market collaboration where iWV has been very responsive and flexible in responding to opportunities, architecting to implementation and on-going support.

TWM is in the business applications business, and we trust iWV as our partner to deliver the infrastructure and managed services for a total solution that delights our customers. In fact, our customers who have migrated to iWV have seen an 80% reduction in service calls.

Jenny Chua | Country Manager | The World Management

Partnering with iWV as our strategic infrastructure partner has paid off for Econ Healthcare. Their managed services and cloud hosting capabilities help ensure our Medicare centres operate smoothly with systems availability and end-user satisfaction increasing.

IT Manager | Econ Healthcare

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