Success Stories
Real-time Disaster Recovery and Backup for Hospitality Business
The Situation/Problem
The client, a hospitality provider, is concerned about the significant impacts on the business and its operations should the entire online booking and processing systems go down. The most immediate and apparent impact is a loss of potential bookings and revenue.
Poor user experiences due to downtime can also damage the reputation and result in negative reviews and reduced customer loyalty.
Prolonged and frequent system outages is a major concern for management to address.
The Solution
iWV, a Zerto Partner, concluded that a traditional backup and restoration is insufficient due to the nature of the business; and this solution was proposed:
- A near real time disaster recovery solution that combines Zerto continuous data protection solution and iWV dedicated cloud hosting to replicate all dedicated cloud virtual machines (VMs) in iWV datacentre
- A secondary disaster recovery datacenter hosted in a separate physical location for added protection
- A traditional backup and disaster recovery process to provide a second line of defence against disasters (man-made or natural) or malware attacks such as ransomware.
The Results and Benefits
The benefits of solution became apparent very quickly – the simplicity of the solution requires no additional servers or huge capital outlays; and coupled with its ability to perform regular disaster recovery exercises with near zero business disruption is a game-changer.
With the client’s new-found confidence to provide a stable online booking platform, the client is able to focus on its core business and new program initiatives to scale the business for greater revenue growth.
The benefits reaped are :
- No huge capital outlays
- Cost effective
- Near zero disruption to business
- Near real time recovery
- Ease of testing and simulation
- Seamless patching of servers